Privacy Policy

Your Privacy
At Shuu, we're fully committed to safeguarding the privacy of our customers and website visitors. We understand and respect the importance of privacy on the internet. We will not disclose your information to third parties, except as part of providing our services to you.

Your Consent
We will not sell your name, address, email address, payment details, or any other personal information to third parties without your permission.

Communication & Marketing
Once you've made a purchase with us, we may occasionally send you updates on our latest products, special offers, and news via email or other forms of communication. If you prefer not to receive these updates, you can opt-out anytime by emailing us at heyy@shuu.com.my

Cookies
We use cookies to improve your experience on our site. Cookies are small files stored on your device that help us remember items in your shopping cart and understand how you interact with our website. You can choose to disable cookies in your browser settings, but this may affect your shopping experience.

Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Security
To ensure your safety and security, we may use the personal information you provide to conduct anti-fraud checks. We may share your details with fraud prevention agencies for this purpose. These checks do not involve a credit check and will not affect your credit rating.

Transfers of Your Information
While we strive to protect your personal data, the transmission of information over the internet is not completely secure. We cannot guarantee the security of data shared with us electronically; any transmission is at your own risk. Once we have received your data, we will follow strict security procedures to help prevent unauthorized access.

Third-Party Sites
Our website may contain links to other websites. Please note that these third-party sites have their own privacy policies, and we do not take responsibility for their content or privacy practices. We recommend reviewing their policies before submitting any personal data.

Verifying Your Details
If you wish to verify or update the personal details you have submitted to us, you can do so by contacting us via email at heyy@shuu.com.my. To ensure your privacy, we may request proof of identity before disclosing any personal information.

Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contacting Us
We love hearing from our customers! If you have any questions, feedback, or concerns regarding this Privacy Policy, or if you would like us to stop processing your information, please don't hesitate to reach out. We are always happy to assist. You may contact us on heyy@shuu.com.my